Privacy Policy
Privacy Policy
This Privacy Policy describes how DEMCO (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.
Information We Collect
When you visit our site or place an order, we may collect the following information:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed securely via third-party providers)
- Order history and purchase details
- Device information, including IP address, browser type, and cookies
How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Communicate with you regarding your purchase
- Provide customer support
- Improve our website and services
- Prevent fraud and maintain security
- Comply with legal obligations
Marketing Communications
With your consent, we may send you emails about products, offers, and updates.
You can unsubscribe at any time using the link included in our emails.
Sharing Your Information
We only share your information with trusted third parties where necessary, including:
- Payment providers
- Delivery and logistics partners
- Shopify, as our e-commerce platform
We do not sell your personal data.
Cookies
We use cookies to enhance your browsing experience and analyse website traffic.
You can manage your preferences via the “Privacy Preferences” link on our website.
Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict how your data is processed
To exercise these rights, please contact us at info@demcouk.com
Data Retention
We retain your information only for as long as necessary to fulfil orders and comply with legal obligations.
Contact
For any questions regarding this Privacy Policy or your data, please contact:
info@demcouk.com